Digital Transformation
Overview
Government agencies face a range of Digital and Data challenges as technology continues to evolve, including overcoming organizational silos, ensuring robust cybersecurity, managing cultural resistance to change, addressing skill gaps, and navigating budget constraints. The pandemic has accelerated the need for digital solutions, revealing both opportunities and critical shortcomings in existing digital infrastructure and processes.
At Thompson Gray, we provide a comprehensive suite of Digital Transformation Solutions designed to address these challenges and help governmental organizations navigate the ever-evolving digital landscape effectively. Our approach integrates strategic planning, advanced technologies, and expert management to ensure successful and sustainable digital transformation.
Key Service Offerings
User Experience (UX) Strategy & Design Support
Advanced Analytics & AI-Enabled Decision Support
Robotic Process Automation (RPA) & Intelligent Automation
Data Engineering, Integration & Quality Management
Enterprise Data, Analytics & Cloud Platforms
Cybersecurity, Privacy & Resilience Engineering
Robotic Process Automation (RPA) Insights
By leveraging powerful automated processes, Robotic Process Automation (RPA) consolidates thousands of repetitive and time-consuming tasks, thereby reducing costs, increasing efficiency, and automating back-office activities.
Thompson Gray has extensive experience in core RPA capabilities, having developed over 100 automations for Federal customers. Our approach spans from brainstorming initial automation ideas with our clients to maintaining fully-sustained, centrally-controlled operations with multiple robots running numerous automations, collectively saving and then redirecting over 250,000 labor hours per year.
Our analysts work with various process owners to transition manual and time-consuming processes into keystroke-level documentation. Our developers then draw upon this documentation to create automations using leading RPA vendor software. Together, analysts and developers incorporate industry best-practices in developing automations, maintaining robot software versions using a source code repository, complying with clients’ unique IT and security requirements, and instituting segregation of duties (SOD) to fulfill clients’ risk management and internal controls policies.
Data Science & Analytics Insights
Thompson Gray leads efforts across multiple Federal customers to make data more discoverable and actionable. Thompson Gray is pioneering the implementation of collaborative data platforms using industry-leading analytical tools to solve our Federal Customers’ biggest challenges. Our approach streamlines reporting processes through shared data connections, facilitates optimized resource allocation via data transparency, and integrates siloed systems across business processes.
By consolidating data into a single centralized location, identifying key integration points, and constructing relational data models, we ensure a cohesive and structured framework for leveraging data across various functions and processes. This methodology enables seamless integration of essential data, ensuring data-driven decision-making and operational efficiency.
For more detailed information and to discuss how we can assist your agency, please contact us directly.